Employers and employees coming to us for the first time often have plenty of questions to ask about our courses and the way we deliver them; you can find answers to the most common below.

Q.  Do I have to train fork lift truck operators by law?

A. Yes. The Health and Safety at Work Act 1974 and Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER) both state that every employer using lift trucks must suitably train all operators as well as those employees managing or supervising them directly.

Q.  Do part-time fork lift operators need the same training as full-time?

A. Yes. Training is just as essential for part-time operators and so legally they need the same type of training as someone operating full-time. 

Q.  Does a qualification to drive a particular fork lift truck mean the operator can drive any truck?

A.  No. Most items of plant and workplace equipment require specific training and any employer who allows their operators to use equipment they are not qualified to puts other employees and the general public at risk. The most cost effective solution is our conversion training, which helps any operator extend the range of vehicles they can legally drive or operate.

Q.  If I train one operator, can they train and certify others?

A.  No. Training must be carried out by qualified and certified instructors working to detailed codes of conduct and course syllabuses laid down by a variety of industry and safety organisations. We do provide an ITSSAR instructor course which qualifies members of your team to provide training with ongoing, cost effective, support from us.

Q.  How often do operator’s certificates and licences expire?

A.  They don’t. However, to meet your health and safety regulations compliance it makes very good sense to provide your team with adequate training and supervision in all elements of plant operation and this should be based on a risk assessment carried out by the company based that must take into account the frequency of operation and the number of accident or near miss incidents. .

Q.  Do I need to keep records for certificated operators I employ?

A.  Yes. It’s important to have a clear paper trail so you can show you are meeting all your responsibilities under health and safety legislation, all our accredited courses provide industry recognised qualifications and paperwork for your records.


Regular training means improvement; improvement for individual’s abilities and confidence and improvement for company productivity, staff retention and safety records; things that aren’t always easy to quantify!

It may not always be obvious why any business or individual needs to invest in training courses; they’re time consuming, can be expensive and all just to get a piece of paper. You need to consider longer term though; individuals train to improve their employability, especially as legislation continues to demand ever improving quantitative experience, employers have even more to gain; arming your team with ever improving skills and knowledge motivates them, helps you meet a range of legislative requirements and helps minimise and reduce accidents large and small around the workplace, which are typically far more costly and time consuming than any training!

Benefits for employers
Choosing the right training for your team will help motivate and develop them, expanding your capability as they expand theirs, keeping teams together for longer, reducing safety risks and accidents, ensuring you meet all your responsibilities under health and safety legislation and often saving you money.

Benefits for employees and individuals
Get the most out of your employment and create opportunities to advance within the company by expanding your range of skills and expertise, or simply make yourself more employable if you’re looking for a new challenge.

Fork lift training courses
Fork lift trucks are one of the most common causes of industrial accidents in the work place, most accidents can be avoided if adequate training and supervision had been properly implemented.

Instructor training courses
Bring down the costs of your company training bills by sending members of your team to receive instructor training to ITSSAR standards; it’s also a great way for individuals to expand their skills and employability.

Health and safety training courses
Ensure you meet the ever changing health and safety legislation and best practice guidelines by ensuring your team and supervisors have all the knowledge and skills they need to keep your premises or site safe.

Other equipment and vehicle qualifications
Most of the equipment and vehicles used in warehousing, construction, logistics, transport and access have the potential to be dangerous in unqualified hands so we also train operators on mobile elevated working platforms, HIABs, side loaders, PCVs and LGVs.

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